Office Owls Recruitment are delighted to be working alongside one of the UK’s leading providers of electrical safety services. Specialising in Inspection & testing services, they provide a nationwide service to a number of blue-chip companies, as well as public sector organisations.

They are extremely experienced in a wide range of industries, from education to production & manufacturing. Due to the success and growth of the company, I am on the lookout for an Operations Resources Assistant to join the growing team in.

Responsibilities of this role include:

The primary driver of the role is to deliver a quality remedial service to suit the client and our own business needs.

This role is an important position within the Reports and Operations Department in line with the growth and development, quality, profitability, and customer focus objectives of the business.

Working closely with the Operations Resources Manager to ensure the Field Engineers all receive necessary information to complete their onsite duties effectively.

Work within the Operations Department to deliver business objectives in line with the company business plan.

To liaise with the field operations team through the Planning and Operations Managers to compile and distribute existing reports and drawings for each inspection team.

Manager equipment calibration systems with the operational teams to ensure full traceability for all onsite equipment and materials.

To produce reports and schedules in digital format using Microsoft products or bespoke business software packages from hand annotated reports and pre-entered digital reports.

Using internal CRM system to print client’s schedules and existing reports.

Organising, posting and couriering of various items to the engineer’s home address upon request

Responsible for managing and maintaining clerical activities for the successful calibration of field operations test equipment. Any failures with equipment to be reported back to the Operations Resources Manager

Actively participate in team meetings to get correct information flow, future and on-going support & project activities, problems and opportunities.

Monitor your personal KPIs to ensure you meet business objects on turnaround times for reports and website updates

SKILL SET

• Sales Administration skills (essential)
• A professional committed team player
• Strong I.T. and telephone skills
• Research and problem solving
• Maintain strong customer relationships
• Arranging courier services when required
• Ordering items from suppliers
• IT literacy Microsoft office package
• Time management
• Attention to detail

ADDITIONAL JOB DETAILS

Salary – £22k – £24k annum paid monthly in arrears, dependent upon experience

Hours of Work – 08:30 – 16:30 Monday – Thursday, 07:30 – 15:30 on Friday

Holidays – 25 days annual leave plus statutory holidays

If you are looking for a new opportunity and are keen to join an exciting and growing business, call Kieren on 07908947471, or email a copy of your CV to kieren@office-owls.co.uk prompt a call back.